VALANI

A Smarter Way to Manage Retail Consignments

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ROLE

Product Designer

ROLE

Product Designer

TIME

2025 (Jan - May)

TIME

2025 (Jan - May)

SKILLS

Strategy Design

Product Design

B2B Wholesales

B2B Wholesales

B2B Wholesales

5 min read

5 min read

5 min read

Problem


Problem


VALANI is a jewelry wholesaler relied on paper-based workflows. As business scaled, this workflow brought inefficiency to daily sales management.

We’ve relied on handwritten consignment sheets , It used to symbolize trust, but now we have more than 100 retail partners.

Rainy Z.

Sales Manager of VALANI

How might we digitize VANALI’s consignment workflow to streamline order creation, maintain comprehensive records, and reduce repetitive manual work?

Strategy


Strategy


A scalable, more efficient experience

Digitizing VALANI’s paper-based workflow to help the team "move" faster. What would an effortless consignment system that empowers VALANI to manage 100+ retail partners looks like?

Data Entry & Retrieval

Streamlined multi-session workflows to support flexible order creation and editing.

Data Navigation

Designed for fast, intuitive access through clear layouts and behavior-driven filtering.

Workflow Efficiency

Reduced repeated effort by enabling smart data reuse and in-context actions.

Impact

100%

100% opt-in rate from sales reps during the trial phase

100%

100% opt-in rate from sales reps during the trial phase

<30 min

All trainees completed their first draft order within 30 minutes

<30 min

All trainees completed their first draft order within 30 minutes

43%

Reduced new order creation time by approximately 40%

43%

Reduced new order creation time by approximately 40%

Thanks for stopping by!
Like my work and want to chat? Let’s connect ↓

Crafted with love and passion by Cici Dong © 2025

Thanks for stopping by!
Like my work and want to chat? Let’s connect ↓

Crafted with love and passion by Cici Dong © 2025

Thanks for stopping by!
Like my work and want to chat? Let’s connect ↓

Crafted with love and passion by Cici Dong © 2025

wHAT i lEARNED

Workflow design requires systems thinking.

Features like progressive entry, search filtering, and data reuse should align with user intent, backend logic, and future scalability

Interaction design must serve operational clarity.

The most effective solutions supported team workflows, reduced ambiguity, and fit into daily routines without disrupting major tasks.

Strategic UX requires aligning design with business priorities.

Balancing stakeholder needs and user behavior meant advocating for solutions that supported long-term efficiency and adoption.